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Park Royal Hotels & Resorts Safe Guest Program: Enjoy a healthy and safe vacation in America

  • Contact: Tel.
  • MEX: 800 872 7275
  • USA & CAN: 1 800 890 3798
  • BR: +55 (11) 52420710
  • Vacation Club MEX: 5556 27 8880
  • Vacation Club USA & CAN: 1 800 808 2329
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Safe Guest Program: Enjoy a healthy and safe vacation

May 26 2021
Safe Guest Program

How about enjoying a great vacation in incredible destinations? Park Royal Hotels & Resorts has created a program with every protocol to ensure you and your loved one’s safety and care and allow you to enjoy your vacation to the fullest.

Safe vacations with Park Royal Hotels & Resorts

Park Royal Hotels & Resorts has the best locations and services in our hotels in Mexico, United States, Argentina, and Puerto Rico. Our exclusive Safe Guest Program is designed to ensure you are safe during your vacation and enjoy peace of mind.

What is the Safe Guest Program?

One of our main objectives is that you and those you care about enjoy the Park Royal experience to the fullest.

Safe Guest Program is a proprietary Park Royal Hotels & Resorts program covering five essential hotel operation areas that ensure a secure vacation. The program includes Cristal International Standards, a renowned operational safety, quality, and hygiene standards English company, and ECOLAB specialized cleaning products. We promise that you enjoy a safe vacation.

You can feel safe from the moment you arrive

We welcome every guest and check their temperature. We ask every visitor to disinfect their shoes in a mat and use antibacterial gel often. Dispensers are distributed around the hotel. Our staff also disinfects your luggage.

We take care of you while you rest

Our staff follows meticulous practices, with which we achieve a high-quality cleaning and disinfection that ensure complete and safe rest.

Enjoy your stay to the fullest

We perform a thorough cleaning and sanitization of common areas and materials after each use. In addition, we continue to encourage a social distance of 5 feet (1.5 meters) both on the beach and in the pool.

Entertainment and fun

During entertainment events, we clean and sanitize each area and item used before and after and conduct small group activities.

Come back soon!

We expedite check-out by providing room key deposit boxes and automating processes. As a result, there is no overcrowding or unnecessary contact with other guests in the lobby.

Park Royal Hotels & Resorts is the first Mexican hotel chain to have a Safe Guest Program. We make sure you and your loved ones enjoy a safe stay.

At Park Royal Hotels & Resorts, we are expecting you. Welcome!


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