Following our promise to provide memorable experiences and a world-class stay to our guests, we add to our commitment their care and health, as well as that of their loved ones.
To ensure that we meet that commitment, we have developed our SAFE GUEST PROGRAM®. Its purpose is to provide confidence and tranquility in the planning process of the future trip and thus, to be chosen to live that desired moment.
Our program is made up of Park Royal's own standards and protocols, emphasizing five fundamental areas in the operation of our hotels, thus guaranteeing the safety of our guests, partners and collaborators:
2. Internal water system
4. Public areas in general
The most important thing about our SAFE GUEST PROGRAM® is focused on quality, safety and hygiene during the different moments that the guest experiences with us, from their welcome to their departure.
The beginning of the program is based on a training process to guarantee that our collaborators know perfectly the high approach to hygiene protocols and procedures.